A workable system of government for AWTeen
This post has been moved to this blog where it is more relevant. It was previously posted at www.gamesareforchildren.com.
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The resignation of JerMe from the AWTeen Caretaker position earlier this month caused a number debates among those active within the world's community. While somewhat (but not entirely) off-topic for this blog, I thought here a better place than an HTML page to post this article because of the ability for users to leave comments.
Some of the discussions over JerMe's resignation involved the world's community and how to improve it, but others were more focused on determining who was at fault in the series of events that led up to the change in leadership. I believe we should ignore the immediate issues of fault, take a step back, and seriously review the issue of AWTeen's government.
Introduction
For those who don't know me, my name is Stephen Sokolowski. In Activeworlds, I go by the name of Brant. I first discovered AW on July 28, 1998 and have been following it ever since. Between July 1999 and February 2005, I held a citizenship, visiting Activeworlds for thousands of hours. More recently, I have stopped in to AWTeen from time to time to catch up on what is going on and to socialize with both new friends and those from years ago.
Half a decade ago today, I resigned from the above-mentioned position of AWTeen Caretaker, having held the role from July 13, 2000 to July 30, 2002. During that time, I watched many changes in the world unfold, and learned some important lessons, both about virtual worlds and also about real-life leadership principles. I participated in or oversaw hundreds of events, and watched the world's population wax and wane over time. Of greater relevance to this article, I also worked within several differing philosophies of management: first, through the AWTeen Core, second, through the Committee Charter, and finally through the Council system, some of which survives to this day.
One would think that it would be easy to take a position as to which of these forms of government was most effective. After all, the Core probably included too many people, or the Committee system had too much bureaucracy, and the Council had too little power, and so on. In reality, it wasn't that easy. Why? Because each time, the initial system morphed into the one that best suited the needs of the world at the time. Sometimes, there was a lot going on, and so the world needed a lot of event coordinators - and people would step up to work on events, even though they were part of other committees. Other times, strict control was needed to keep a location secret, and thus only one of two people were told - and the secret usually didn't get out. Each time the complex charters were created to make running the world more uniform and efficient, and each time all they did was create inefficiency and bureaucracy by hindering the flexibility of AWTeen staff.
How the Caretaker position compares to a corporate manager
To provide an idea of the responsibilities of AWTeen's Caretaker, consider the job of a mid-level manager at a large corporation. That person might have as many as sixty people reporting to him indirectly, through three or four first-level supervisors. He also is probably responsible for interacting with thousands of people outside the organization on a daily basis - and potentially is responsible for millions of dollars in contracts. The actions of the supervisor reflect greatly upon the organization. Such people work long hours and are compensated well for their time.
The analogues to AWTeen's Caretaker position are many. The Caretaker might have several committee leaders working directly underneath, who manage many people underneath them. In reality, the Caretaker is responsible for thousands of dollars, perhaps hundreds of thousands of dollars, in AW, Inc.'s revenue. As one of the only worlds offering tourist access, many tourists visit AWTeen, are impressed with what they see, and pay AW for citizenships.
While still an unpaid position, the Caretaker position is, and will always be, a job, and one that requires hard work and dedication. It is an extremely demanding position, requiring at least 20 hours a week to perform well. Armchair critics on the newsgroups have little idea how difficult managing such a large world is. At the same time, that hard work should always be voluntary, since the job is non-paying.
The realities of the world
When talking about AWTeen's Caretaker, we need to be realistic in his or her job description. AWTeen is not a true democracy, nor can it ever be. Activeworlds is a business and needs someone from AWTeen to directly report to Activeworlds management when dealing with issues. Consider the response if "the people" voted by majority vote to transform AWTeen into an X-rated world. The uproar from Activeworlds, Inc. would be immediate. As a result, implementing any system of government where there isn't someone at the top is infeasible.
Equally untenable is the practice of having several "Caretakers." If a single person needs to report to Activeworlds, then what actual power do the other "Caretakers" have? Having co-Presidents has been tried in many countries around the world, and the practice almost always fails. Furthermore, just because someone has the caretaker privilege password does not make that person a "Caretaker" of the world. Privileges should always be granted based on necessity. Just because you're higher up in the organization doesn't mean that you're entitled to greater privileges. If your job won't ever require you to eject anyone, then there is no reason why you should be entitled to eject privileges.
The Caretaker is ultimately accountable for what occurs in the world. Stating "it wasn't me, that was a JAM member who just placed porn at GZ" isn't acceptable. If the greater AW community and AW, Inc are both going to hold the Caretaker ultimately responsible, then the Caretaker needs to have to power to uphold that responsibility.
There needs to be one and only one person who makes the final call for all matters.
Other organizations
Now 24 years old and employed as a software engineer that develops software for radio and television stations, I am the last person who should pass judgment on recent happenings in AWTeen and thus will withhold judgement on who was right and who was wrong in recent events. However, I can say that I have held leadership roles in many organizations since I left AWTeen, and there are striking similarities between AWTeen and these other organizations. Most interesting is that the same social principles seem to hold whether people are seeing each other face-to-face, or whether they are meeting only in the virtual world.
Immediately after I left in July 2002, then a sophomore, I joined the student government at my college. At first, I enjoyed the experience immensely, was elected as public relations officer, organized many events and worked on resolving many issues with the campus. Later, I became a producer for a campus television station and produced episodes of a gameshow. Another time, I became a member of a swing dancing club.
Later, however, I quit student government and the television station, and continued my participation in swing dancing. My reason for quitting wasn't that I hated what student government stood for, or despised the quality of the television station's programming; it was that I had become tired of the politics of the organizations. In both unsuccessful organizations, everyone had to have their part of the "power." Instead of working together to achieve a common goal, they argued over obscure points in Robert's Rules of Order, such as who can speak when and what the proper way of addressing people was. The problem became so bad that, in one instance, someone was told to stand at the door to prevent people from entering who were going to be 30 seconds late to the meeting.
With swing dancing, however, people showed up, danced, socialized, and went home afterwards. There were no politics involved. Nobody refused to dance with anyone else because they might appear inferior to the rest of the group, and nobody took a stand against anyone else. We simply learned new styles of dancing, traveled to different places, and had a good time.
Given the choice between being a member of the student government or the swing dancing club, I believe most people would select swing dancing. Who wants to sit in a room all day Saturday and debate procedural matters? Similarly, given the chance between participating in an Activeworlds world where people argue over charters or one where a lot of building an bot programming and graphic design occurs, who wants to participate in a world where everyone argues over who is more important? AWTeen is becoming the student government I described above.
Time limits
Nobody, especially teenagers, wants to do anything for the rest of their lives. Variety is what makes life interesting. In today's job market, it is common for people to stay in one job for two or three years, five at most, and then move on to the next opportunity. The average person has had 7.5 jobs before the age of 30. CEOs and venture capital look for an "exit plan" when funding any new startup, and if the entrepreneur plans to take longer than three years to get the business profitable and sell it, (s)he will be denied funding.
On a more personal note, think of how your interests have changed over the past year. How many things are you doing now that you weren't doing a year ago? How many things have you stopped doing? For teens, it's possible that last year doesn't even resemble this year, as the rate of change slows with advancing age. Compare the change someone experiences between the ages of 13 and 23, and then between the ages of 63 and 73. During which age range will more change occur?
AWTeen is a "revolving door." While there are indeed a few regulars who have helped out for a long time, many people come to the world, participate very actively for a few months, and then leave shortly thereafter. This progression is neither good nor bad; it's just the way things are. With strict systems of government, people are expected to uphold their roles for months, if not years, however, a system that is at odds with this "revolving door" style of visitation.
We also forget that while some commitment should be required, Activeworlds is a volunteer activity. Nobody gets paid to visit AWTeen, and everyone should be treated as such - volunteers who help out because they want to. If people aren't interested in AWTeen anymore, they should be allowed to move on and be replaced by someone new. As anyone who's visited the world knows, there are always many people willing to give it a try. It's not right to let these hard-working and interested people sit on the sidelines while disinterested people continue to run the organization.
Furthermore, time has a habit of causing people to grow older. While it might be great to have someone who's 19 as Caretaker, having someone who is now 22 as Caretaker may be less appropriate, in some, but not all, cases. If the Caretaker loses touch with how younger people think and function, then attempting to run a world geared at younger people is a mistake.
Adults, and especially teens, have changing life circumstances and interests. Expecting someone to devote 20 hours a week to a single activity for years on end, on top of their full-time job or education, is ridiculous.
The way of past Caretakers
Anyone who's been following AWTeen since its inception should be able to see a clear pattern emerge. Each Caretaker works hard and enjoys his or her job for a period of time. A lot of progress occurs during this period. Some Caretakers last in this stage for longer than others, but so far all have burned out or have simply lost interest in the position. The second stage is a period of downtime that inevitably follows. In my case, I lasted about a year and a half before I declared that the Council should take a vacation, which began three months of downtime.
After the downtime, eventually the Caretaker either decides to finish up and exit gracefully, or delays until citizens rally themselves into such a furor that they are ousted. Regardless of the option the caretaker chooses, these cycles cause losses in AWTeen's population during the downtimes, so the community never achieves a net gain.
It's clear that there is a problem here. Why is it that AWTeen's citizens allow this cycle to continue to be repeated ad infinitum? If it has clearly been shown not to work, then why do we continue down the same doomed path over and over and over again?
A sensible proposal for governing AWTeen
I submit to AWTeen's community a simple proposal for managing the world that addresses all of these major concerns. Its simplicity is the key point in returning AWTeen to prosperity.
The proposal involves the following six, and only six, points. I will address each in turn.
- Elect the Caretaker through direct vote
- Almost any citizen can vote
- Anyone who can vote can run
- Hold elections every six months
- Appoint an elections manager to oversee each election
- If the Caretaker resigns, AW appoints a temporary replacement
- There is only one person who pulls it together in AWTeen, and that's the Caretaker. In this proposal, after election the Caretaker can then form a government any way he or she chooses. The Caretaker can hire people, fire people, organize committees, run events, appoint people to run events, and so on. (S)he may choose to follow the same path as his or her predecessors, or may choose a different method of leadership. Most likely, precedent will evolve as an important factor when Caretakers decide how to stand on certain issues.
- Any citizen who visits the world at least one month prior to an election should be able to vote. All opinions are important. People who only visit occasionally may limit their visits because something isn't quite right for them to encourage frequent visits. It is not the community's decision to decide who is important enough to be granted a vote. Everyone receives one vote, to be counted equally.
- There should be no limitation on who can run to become Caretaker, except for having been in the world at least one month prior to the election, and being a citizen. There are many talented people from elsewhere in Activeworlds who would excel at being given the opportunity to perform this role, but are currently excluded by the oligarchical nature of the world's Council. Allowing new ideas to be introduced by new people and avoids stagnation. Age should not be a requirement as many of AWTeen's current leadership are not teenagers anyway.
- Six months is a good length of time for the Caretaker to prove his mettle. If the Caretaker burns out, (s)he can gracefully decide not to run in the next election. If the Caretaker wants to continue, the community can decide whether his or her leadership remains superb. Meanwhile, Activeworlds holds all AWTeen assets such as bot code and website documents so that no Caretaker can decide to "take the world with him" if not reelected.
- As the Caretaker's term approaches its end, Activeworlds, Inc.'s representative appoints an elections manager to oversee the next election. The elections manager cannot run in the election, and does not report to the Caretaker. His or her job is to develop, with the input of the community, the method of registering candidates, of voting, and of tallying the votes. The votes must be posted publicly with vote totals for all candidates - refusing to display the votes for fear of "hurting people's feelings" is not an option. Of course, (s)he can hire people to assist. When the new Caretaker takes office, or the current Caretaker's term rolls over, the elections manager's term expires.
- This issue is pretty self-explanatory. in the case of resignation, AW will simply appoint a replacement to serve the remainder of the Caretaker's term until the next election can occur. Six months will pass soon enough.
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A workable system of government for AWTeen